Emerald green with luxury silver balloon display.

​SUBSTITUTIONS

We reserve the right to substitute for balloons that are not in stock, provided the substitution will not substantially change the theme of the bouquet.

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CANCELING AND CHANGE ORDER

​Submitting an order indicates acceptance of the following cancellation policy.

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1. CANCELLATION AND CHANGE DEADLINES

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A. For purchases under $200

The deadline to modify or cancel and order is 8 am, Eastern Time, two days before delivery.

Orders canceled or changed after this deadline will not be refunded.

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B. For purchases over $200

For a full refund, the deadline to submit your request is 8 am, Eastern Time, 10 days before delivery.

Requests received after this deadline are subject to a cancellation charge 25% of the order value.

Decor orders are non-refundable within 48 hours of the scheduled date.

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2. HOW TO CANCEL AND CHANGE

Please send your request by email toFL@dreamarkevents.com and leave a phone message at (954) 990-4519. Please consider your order canceled or changed only when you have received a confirmation by email.

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​​​DELIVERY TIME-FRAMES

Special delivery time frames, which are offered in some cities, are intended for orders going to doorman residences. For non-doorman residences, a standard time frame should be selected. 10 am - 5 pm.

Delivery on Holidays and Weekends by phone only and an additional fee will be applied.