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WEEKEND AND HOLIDAY DELIVERY

Holiday and weekend delivery ZONE - 1 only is subject to availability and has a fee of $55.00.

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For the same day, holiday, and weekend deliveries, you need to call us first for availability.

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SUBSTITUTIONS

We reserve the right to substitute for balloons that are not in stock, provided the substitution will not substantially change the theme of the bouquet.

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CANCELING AND CHANGING ORDER

​Submitting an order indicates acceptance of the following cancellation policy.

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A. For purchases under $200

The deadline to modify or cancel an order is 8 am, Eastern Time, three (3) days before delivery.

Orders canceled or changed after this deadline will not be refunded.

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B. For purchases over $200

The deadline to submit your request is 8 am, Eastern Time, (10) ten days before delivery.

Orders canceled or changed after this deadline will not be refunded.

Cancelation requests must be received by email prior to the deadline and are subject to a cancellation charge of 10% of the order value.

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HOW TO CANCEL YOUR ORDER

You need to send your request by email to info@dreamarkevents.com and leave a phone message at (954) 990-4519. Please consider your order canceled or changed only when you have received a confirmation by email.

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​​​DELIVERY TIME-FRAMES

Special delivery time frames, which are offered in some cities, are intended for orders going to doorman residences. For non-doorman residences, a standard time frame should be selected. 10 am - 5 pm.

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